The 3. Catalog section controls what PSS does when catalog items change in QBO:
| Setting | Options (default in bold) |
|---|---|
| When a new catalog item is ADDED in QBO | Add and link inside of PSS / Do nothing |
| When a catalog item is UPDATED in QBO | Update inside of PSS / Do nothing |
Leave both on “Do nothing” if PSS is your source of truth for the catalog; turn them on if your team maintains products and services in QBO. With “Do nothing”, QBO changes reach PSS only when you run Import Catalog Items from QBO. Click Save Configuration at the bottom of the page to save these two rules.
Note: These rules are driven by change notifications from QBO, and PSS only listens for those when Enable automatic payment sync from QBO into PSS (section 4. Configuration) is checked. If you want catalog changes to flow in automatically, turn that checkbox on as well.