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Arrive at a Stop

Updated

The stop screen shows the client, the address, the gate code, pool details and Notes from the office. Read the notes before you go in. They can tell you about dogs, gate codes or equipment problems.

  1. Tap the stop on your route.
  2. (Optional) Before you leave for the stop, tap On My Way. Choose Email and/or Text Msg, check the Message, and send it. The client gets a heads-up that you are coming.
  3. When you are at the pool, tap Arrived at Property. The app saves your arrival time and location, and the visit sections open.
A stop before arrival: client name, address, gate code, pool details, Notes, the Directions, Equipment and Actions buttons, and the Arrived at Property button.
The On My Way window with the Email and Text Msg options and the Message box.

Tapped Arrived by mistake?

  1. Tap Reset Arrival. It shows below the stop details after you arrive.
  2. Tap Yes to confirm. Your arrival time and location are cleared.
  3. Tap Arrived at Property again when you are really at the pool.
The Reset Arrival button and its confirmation message.

Note: Reset Arrival is only there before you finish the stop.

The Actions button also has Notify Office (send a message and up to 3 photos or videos to a manager) and View Manager (see who manages this property). Your office may also show Get Orenda Advice here.