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Install the App and Sign In

Updated

This section is for technicians who use the PSS mobile app in the field. Each part covers one task, with short numbered steps you can follow on your phone. Use it to learn the app, or jump to the task you need right now.

Your office sends you an invitation email first. Accept it and set your password, then install the app.

  1. On your phone, open the App Store (iPhone) or Google Play (Android).
  2. Search for Pool Service Software and install it.
  3. Open the app.
  4. Type your email in Enter email. Use the email address the invitation was sent to.
  5. Type your password in Enter password.
  6. Tap SIGN IN. The app downloads your company’s data. This can take a minute.
The sign-in screen with the Enter email and Enter password fields and the SIGN IN button.

If you work for more than one company:

  1. After you sign in, the Choose Company screen opens.
  2. Tap the company you are working for today.
  3. To change company later, tap ☰ → Settings, then tap Switch Company.
The Choose Company screen listing two companies.

Tip: Forgot your password? Tap Forgot Password? on the sign-in screen. PSS sends you an email with a link to reset it.

Everything in the app is in the ☰ menu at the top-left. As a technician you see Routes, Uploads, Visit History, Shopping List, Sync and Settings. You also see Jobs if your office turned on Allow Jobs Management for you (see 8.8).