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Fix a Visit After Finishing It

Updated

You can fix a finished visit only on the same day.

  1. Tap ☰ → Routes and stay on today’s date.
  2. Tap the stop marked Done.
  3. Change what you need: readings, dosages, checklist, comments or photos.
  4. Tap Finish Stop, then Yes. The app sends the change to the office.
A Done stop opened again on the same day, ready to change and finish again.

Note: After that day, you can’t change the visit in the app. Ask the office to fix it in the web app (see 7.5). The office can also send the client the corrected report (see 7.6).