Subscription Management is where you control everything about your PSS plan and billing: which plan you are on, how many properties it covers, the card you pay with, your invoice history, and how to reach support. It is designed so a company owner or manager can self-serve every common billing task without contacting us.
From here you can:
- Purchase the software for the first time after your free trial.
- Upgrade to a larger plan when you take on more properties.
- Downgrade to a smaller plan when you need fewer.
- Add optional modules such as API Access or the Client Portal.
- Add or change the payment card on file.
- Review your billing history and download receipts.
- Contact support directly from the billing screen.
To open it, click your company/profile menu in the top-left corner (your company name and user name, with a dropdown arrow), then choose Subscription & Billing.
Note: Subscription & Billing is available to Admin, Manager, Company Admin, and Company Manager roles. Technicians and other roles do not see this menu item.