- In the left-hand menu, click Settings. The Preferences panel opens first.
- Click Edit Preferences.
- Update your Company Name, Company Address, email, phone, logo, time zone and regional defaults.
- Save.
These details appear on your invoices, emailed visit reports, the mobile app and the client portal (see 13.2).
Note: The Account Owner can’t be changed from Preferences. To hand the account to someone else, transfer ownership from the Team page (see Section 8).
Moving clients to a different PSS account? Contact support. Our onboarding team schedules a session to transfer client profiles and properties into the new account.