Downgrading means moving to a plan that covers fewer properties (for example, Ripple Effect → Dive In), or moving down to the Free plan.
- Open Subscription & Billing → Subscription Plan.
- Click Downgrade on the smaller plan. A window asks “Are you sure you want to downgrade this subscription?” and reminds you that the new subscription takes effect from the next billing cycle. Click Confirm.
- The card shows Selected; click Next, then Pay and Finish. A Successfully Downgraded window confirms that the change takes effect from the next billing cycle. (To move all the way down to Free, choose the Free plan—this schedules your paid plan to end.)
Downgrades take effect at the start of your next billing cycle. You keep your current (higher) plan until the period you have already paid for ends, and there is no immediate charge or refund. See 5.8.
Downgrading is not the same as canceling. Downgrading (including moving to Free) keeps your account active on a smaller plan. To stop your paid subscription entirely, use Cancel Subscription (see 5.10).