PSS partners with Orenda, a pool-chemistry expert service, so you can send a property’s reading and dosage history off for professional advice without leaving Visit History. Click Get Orenda Advice in the top-right corner to open the request window.
- Click Get Orenda Advice.
- Under Client, pick the client and property (body of water) whose history you want reviewed, or your own company.
- Confirm your contact details—First Name, Last Name, Mobile Phone, and Email—so Orenda can reach you. They are pre-filled from your PSS profile.
- Add Comments describing the problem to send along with the property’s history.
- Click Submit.
Your request opens a support ticket with Orenda that includes your comments and a link to the property’s visit report—the readings, dosages, checklists, and before/after media from the last three months. Every field is required. Use LEARN MORE in the window to read about the partnership and review the privacy policy.
Note: In Settings, the Get Orenda Advice preference (Yes/No) controls whether your technicians see the Orenda option in the mobile app (see 13).